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1.9 Based on 85 reviews
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  • Customers like
    • Hustle and customer service exhibited by all of the staff 5
    • Prices and the quick service 2
    • Pricing 2
  • Customers don't like
    • Poor customer service 8
    • Bad quality balance and rotate 5
    • Humiliating 5

Every location always tell you 1 hour and then They don't start the install until 90 - 120 minutes. Seem disorganized at the 85086 locations. Read more

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I received a pre-paid Visa card from Discount Tire after buying a set of tires from them. The last thing that I expected was that a "pre-paid" card would have an expiration date 6 months after it was issued. This is the factor that kept me from going to Sam's. No mention of an expiration date was ever made. I called and was told "sorry". This is a scam they use to get you to buy your tires from them. I'm sure that after all of the cards expire... Read more

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This is the worst tire place in the country were they are charging hidden prices and the tpms is a scam and totally ripping off the customer to I try to get tires there and the guy told me I had to get everything or he could not sale me the tires for my car there charge 30-40 more than everyone else and the liftime blance is a scam to get money from people charge 20-25 each and don't even blance your tires right have to take them back 2-3 times... Read more

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I purchased a replacement tire sensor which cost me $68. According to all information, these sensors should last 5-10 years. This one however, which is more than double what Costco charges for a sensor, lasted less than 1 year. The store, of course, is unwilling to help. I cannot get a response from corporate or through the email website. The only thing I can assume is that they replaced my purchased "new" sensor with a used one. I will never... Read more

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I had bought tires from Discount tires for years and always the same store. The tires were allright I realize I am not going for top of the line when I shop at Discount tire. My last tire rotation I asked to put the more worn tires on the back. I wanted to be able to brake better, I am not worried about hydroplane in the rain. I assured them at the end of the summer I would be back in to buy a whole new set. Just like the 3 others sets I had... Read more

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Totally incompetent fools! Totally incompetent fools! Totally incompetent fools! Totally incompetent fools! Totally incompetent fools! Totally incompetent fools! Totally incompetent fools! Totally incompetent fools! Totally incompetent fools!Totally incompetent fools!Totally incompetent fools!Totally incompetent fools!Totally incompetent fools!Totally incompetent fools!Totally incompetent fools!Totally incompetent fools!Totally incompetent... Read more

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I submitted a rebate and the said is invalid. Tires were purchased the day of the offer and make an appointment weeks later to install them. The day of the install I decided to change brand of tire which was in the same category as my original pick and was also eligible for rebate. The technician at the branch approved and said they will still honor my rebate. He reprint a new invoice and paperwork. Sent rebate by mail and it was rejected... Read more

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I purchased a new set of tires warranted for 60,000 miles. At the time I was told I needed a front end alignment. I bought the tires and got the alignment. At the first rotation at 6000 miles, I was told the tires had begun to wear. The guy who worked there at the time, Anthony said he would monitor and take care of any issue. Now I have 13,000 miles and took them in for a rotation. Now they said the tires are worn wear they need to be... Read more

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I bought 4 new bridgestone tire's 8month ago one of the tire got flat .service the was told that tire can't be fix because of bubble I went to firestone in rockingham n.c could not get any help from manager just a card

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I came from Idaho to Eugene and woke up to a flat tire. I hurried to Les Schwab who refused to fix said tire because the front and back tires did not match. I guess they have a policy about different ply? I know nothing about tires. I next went to discount tires on West 11th in Eugene Oregon. A gentleman there namef Matt turned a day of stranded disaster into a renewed faith in humanity. Thank you ever so !much!!! I will never go to Les Schwab... Read more

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