Discount Tire Complaints and Reviews

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Discount Tire
Main address: 20225 N. Scottsdale Rd. 85255 Scottsdale AZ
800-589-6789, , consumeraffairs@discounttire.com
  • 186+6 mobile complaints
  • $39.5K claimed losses
  • $206 average
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  • 19 hours ago
  • Advertisements and Cons
  • 9

If you liked the old lady throwing a tire through the store window you probably thought the robbery of stores in Ferguson MO was a real knee slapper. ~ Hmm 100 word minimum? OK let me spell it out for you. Let us encourage people to engage in actions that destroy other peoples property. Should we try to get a flash mob to show up at Discount Tire? You want me to "lighten up" right? It was... Read more

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  • 2 days ago
  • Service Centers and Customer Services
  • Walnut Creek, California
  • Ignorant Employees

Been buying tires from discount tire for 20 years. I just needed air in a tire that they sold me a couple of weeks earlier. Every bay is empty except one, counted four workers, one working, one on a mission and two standing around chatting with each other. I pulled up next to the air station, received no help. I figured I would step out of my car and gesture to the two standing there looking at... Read more

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Had car at dealer car making noise they say I need front tires so she went to discount tires the she I need two new front tires the guy gaged the tire and said you need rear tires but he did not check the fronts good because the tires where cupped and out of round now the car is still making noise and the dealer said you change the wrong tires so now she has to get two tires for the front Add comment

Worse customer service at Discount Tire "Woodhaven MI". Manager N/A apparently on 2 hour lunch. Shame on this place Add comment

  • Aug 02
  • Service Centers and Customer Services
  • Warranty
  • 1
  • 1
  • 3

New Tires were bare after 6,000 miles. They say no warranty because it's out of alignment. Basically brand new tires. Why would they put new tires on and not align car? So I would have to come back in 6 months to buy new tires. Read more

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  • Jul 25
  • Ex Employees
  • Placement Of New Tires
  • 105

Long ago I worked for a major tire manufacturer at their tire testing site. I have seen photos of a head-on crash (fatality) involving a mid sized car and 18 wheeler on an icy, slushy highway. The vehicle was a rear wheel drive type and the photo showed that the front tires on the car were very worn. The well worn tires on the front of the vehicle caused a loss of control of the car. The poor... Read more

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  • Jul 19
  • Service Centers and Customer Services
  • Rockwall, Texas
  • Nissan Pathfinder Tires Inflation
  • 4
  • 4
  • 96

Been a customer for years. Have a 1998 Nissan Pathfinder. Stopped at the Discount Tire store in Rockwall, Tx. to get tires aired up. Was told "these tires are over 10 years old" we can't/won't air them up, but we'll give you a good deal on new ones!" Would like to know whether this is a particular stores policy, or the company. If the stores, advise, I'll go to another. If Discount tires, I'll... Read more

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Terrible service and they forced me into buying tires I did not want after they conned me into giving them a holding fee that I could not get back 100 bucks. My tires where still not in by the time I needed them for a road trip they said they would ship them to a location in Colorado instead of New Mexico, 2 weeks later and I still do not have the tires I paid for.... Super mad and will never use... Add comment

  • Jul 08
  • Service Centers and Customer Services
  • Greeley, Colorado
  • Poor Service
  • 1
  • 1
  • 36

I would not advise going to Discount Tire. I dropped my car off for a simple tire patch at 2:00 and they couldn't even call me to tell me that it was done. I had to wait till the next day to pick it up and I was the one to have to call and ask to see if my car was finished. When I did go and pick up my car there was a weird ticking sound and the battery was dead. If they cant even change one... Read more

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  • Jul 03
  • Service Centers and Customer Services
  • Mcallen, Texas
  • Warranty
  • 2
  • 2
  • 65

I purchased from Discount tires a set of 4 Michelin tires and the extended warranty or certification(the way they called) for my vehicle, after only 36k miles the tires have worn out completely. An employee from discount tires notified me that this was considered normal wear and tear and the warranty doesn't apply in my case nor the extended warranty, this is ridiculous from an expensive tire. I... Read more

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