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  • Customers like
    • Cordial1
  • Customers don't like
    • Poor customer service3
    • Bad quality balance and rotate1
    • Horroble1

Being an ex employee of discount tire, I know it is discount tire policy not to charge for flat repairs. Went to go get a flat repair the other day and my old manager charged me 20 dollars for a flat repair! So much for taking care of the customers and following the discount tire dream! Add comment

  • Jun 25
  • Equipment
  • Boardman, Oregon
  • Tires
  • 21
  • REVIEW RATING 4/5

I purchased 4 tires from Discount tires but they only had two. I waited 2 hours on a Saturday for them to put them on and they called when the other two came in. They came in Thursday and they called at 4pm. I wasn't home so I headed that direction and when I called to say I was almost there they let me know I would be waiting again for 1 1/2 hours again. Good customer service would have moved me... Read more

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  • Jun 24
  • Equipment
  • Los Angeles, California
  • Tires
  • 15
  • REVIEW RATING 4/5

yes me to fisk tires i had sidewall blow completely around. at 65 mph..put my car on two wheels and a tailspin...50,000 mile warranty. 2_1/2 years old with 17,000 miles on them was told at sale any reason they fail before 30,000 free replacement..well all 4 are going to blow..i make minimum wage had to save.6 months to buy them. now they tell me im fukked ..and need to drive the car 250 miles... Read more

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  • Jun 23
  • Service Centers and Customer Services
  • Conroe, Texas
  • Wheel Alignment
  • 15
  • REVIEW RATING 4/5

For the second time in two different vehicles, they stripped out the studs and have now lost a center cap from the wheel. They left caps off of valve stems that they charge you for. Get in the car to leave and the air pressure light is on and not going off. Then they act like its no big deal. Horrible customer service and horrible workmanship. Why should I keep doing business at Discount... Read more

Was this review helpful? 0 0

I was disrespected by the store manager Ryan. I should not be talked down to by a store manager, I am about to be spending 500 dollars on 2 tires considering I am not going to get money for all 4 of the tires in which I purchased from discount and only lasted me half the miles they were supposed to. Add comment

  • Jun 20
  • Service Centers and Customer Services
  • Concord, North Carolina
  • Tires
  • 1
  • 1
  • 28
  • REVIEW RATING 4/5

Purchased 70.000 mile michelins completely evenly worn at 43.000. Went in 3 months prior to this date 6-20-15 having rotation and balance done was told then I wasnt geting half the miles warranted.I was also told hey were wearing evenly.I spent over a thousand dollars on these tires and have spent nearly 3.000 within a years time at this store.Discount wants me to spend $700 dollars on tires that... Read more

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  • Jun 10
  • Service Centers and Customer Services
  • Ellicott City, Maryland
  • Yokohama Tires
  • 34
  • REVIEW RATING 3/5

this review is mostly about Discount tires rebate program. we have used Discount tire for many years on all of your car and the service has always been good. this last visit we came in because of a $200 (2x$100) rebate on Yokohama tires. I am certain no one at Discount Tire was trying to deceive us. But the end result was we did not get the promiced or advertised $200 rebate and no one takes any... Read more

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  • Jun 08
  • Service Centers and Customer Services
  • Houston, Texas
  • Tire Service
  • 29
  • REVIEW RATING 4/5

I requested for him to drive vehicle so they can determine the noise of tire and Robert refused because they are busy at the time. I asked the other employee Gabe who was listening in and he also refused. This is the second time I bring it in for the same problem. The first time they checked the incorrect tire. However without checking the tire he wanted to sell me one immediately. I said please... Read more

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  • Jun 05
  • Equipment
  • Phoenix, Arizona
  • Rims
  • 19
  • REVIEW RATING 4/5

So I'm driving and my truck starts shaking, headed to the local Toyota dealer @ 5miles an hr for 5miles, on the hoist and 1 lug nut is snapped off, the rest they undo with their hands!! Ruined my 20" rim and now my sweet truck pulls to the right and vibrates when I hit the brakes!! Discount tire is not claiming any damages, but they replaced the rim?? Jason Westfall Read more

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  • Jun 04
  • Equipment
  • Tire Set
  • 18
  • REVIEW RATING 4/5

Well, I have had the first gen. which blew out right and left. Got reimbursed for 5 which I thank the company for. I had been dealing with Discount Tire too. I always buy the warranty cert. for $17. So, the new RH version came up. Better rubber compound to withstand heat. These are ST - 15 in. for my trailer. 2 blew within 15k mi. That is, the complete tread flies off like a recap. The air is... Read more

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