Discount Tire Complaints and Reviews

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Discount Tire
Main address: 20225 N. Scottsdale Rd. 85255 Scottsdale AZ
800-589-6789, , consumeraffairs@discounttire.com
  • 184+6 mobile complaints
  • $39.5K claimed losses
  • $208 average
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Had car at dealer car making noise they say I need front tires so she went to discount tires the she I need two new front tires the guy gaged the tire and said you need rear tires but he did not check the fronts good because the tires where cupped and out of round now the car is still making noise and the dealer said you change the wrong tires so now she has to get two tires for the front Add comment

Worse customer service at Discount Tire "Woodhaven MI". Manager N/A apparently on 2 hour lunch. Shame on this place Add comment

  • Aug 02
  • Service Centers and Customer Services
  • Warranty
  • 1
  • 1

New Tires were bare after 6,000 miles. They say no warranty because it's out of alignment. Basically brand new tires. Why would they put new tires on and not align car? So I would have to come back in 6 months to buy new tires. Read more

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  • Jul 25
  • Ex Employees
  • Placement Of New Tires
  • 99

Long ago I worked for a major tire manufacturer at their tire testing site. I have seen photos of a head-on crash (fatality) involving a mid sized car and 18 wheeler on an icy, slushy highway. The vehicle was a rear wheel drive type and the photo showed that the front tires on the car were very worn. The well worn tires on the front of the vehicle caused a loss of control of the car. The poor... Read more

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  • Jul 19
  • Service Centers and Customer Services
  • Rockwall, Texas
  • Nissan Pathfinder Tires Inflation
  • 4
  • 91

Been a customer for years. Have a 1998 Nissan Pathfinder. Stopped at the Discount Tire store in Rockwall, Tx. to get tires aired up. Was told "these tires are over 10 years old" we can't/won't air them up, but we'll give you a good deal on new ones!" Would like to know whether this is a particular stores policy, or the company. If the stores, advise, I'll go to another. If Discount tires, I'll... Read more

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Terrible service and they forced me into buying tires I did not want after they conned me into giving them a holding fee that I could not get back 100 bucks. My tires where still not in by the time I needed them for a road trip they said they would ship them to a location in Colorado instead of New Mexico, 2 weeks later and I still do not have the tires I paid for.... Super mad and will never use... Add comment

  • Jul 08
  • Service Centers and Customer Services
  • Greeley, Colorado
  • Poor Service
  • 1
  • 35

I would not advise going to Discount Tire. I dropped my car off for a simple tire patch at 2:00 and they couldn't even call me to tell me that it was done. I had to wait till the next day to pick it up and I was the one to have to call and ask to see if my car was finished. When I did go and pick up my car there was a weird ticking sound and the battery was dead. If they cant even change one... Read more

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  • Jul 03
  • Service Centers and Customer Services
  • Mcallen, Texas
  • Warranty
  • 2
  • 62

I purchased from Discount tires a set of 4 Michelin tires and the extended warranty or certification(the way they called) for my vehicle, after only 36k miles the tires have worn out completely. An employee from discount tires notified me that this was considered normal wear and tear and the warranty doesn't apply in my case nor the extended warranty, this is ridiculous from an expensive tire. I... Read more

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  • Jun 27
  • Service Centers and Customer Services
  • Tire Replacement
  • 56

I had one flat tire, and I had a my car towed to Discount Tires in Centennial Colorado. When I talked to them on the phone, I let tem know that I needed the one tire replaced. When I went in to pick up my car, they told me they decided to replace all 4 tires. They said my tires are getting worn down and it is the law that they are required to replace them. I never got a phone call telling me that... Read more

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  • Jun 25
  • Advertisements and Cons
  • Phoenix, Arizona
  • Proactive Maintenance
  • 1
  • 105

Sent my wife to have the tires rotated and they provided her a receipt stating completion but the tires were never removed from the vehicle. I marked the wheels RR/LR/FL/RL that morning. After my wife returned from the Discount store at 2301 N Scottdale, Scottsdale, AZ 85257 the tires were in the same positions. The employee on the receipt was "099 Phillip J XXXXX. Date 06-24-2014 Time 01:39 and... Read more

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