Submit ›
  • Customers like
    • Cordial1
    • It kicked asssss1
  • Customers don't like
    • Poor customer service5
    • Humiliating3
    • Horroble2

Horrible customer service. Was told it would be a quick in and out and have been waiting two hours! Simply ridiculous! Add comment

  • Aug 01
  • Service Centers and Customer Services
  • Brenham, Texas
  • Tires

the boys at discount tire are the hardest working people I know, granted there are a few that work there that are very incompetent. but to say the least they bust their butts to make customers happy, then you have those idiots who come in and demand free sh*t and make a fuss because the don't want to pay, I have personally seen them busting a$$ to get vehicles out, and the manager at Brenham is... Read more

Was this review helpful? 0 0

  • Jul 30
  • Service Centers and Customer Services
  • Inman, South Carolina
  • 7
  • REVIEW RATING 4/5

They say free rotation....better be prepared to spend an hour and a half..even with an appointment. We have decided to start using local tire merchants....pay a buck or two extra....get 10 times better service. Had two appointments to get the tires rotated during lunch...always some kind of problem....just went cold turkey...waited sn hour and it was going to be another hour before they could get... Read more

Was this review helpful? 0 0

I had a nail in my tire and called Discount Tires to see what it would cost to have it repaired. They said bring the car in and they would do it for free. I brought it in and they told me that tires were too old and would not repair it. It turned out it was scam to sell tires. Add comment

  • Jul 21
  • Service Centers and Customer Services
  • Minneapolis, Minnesota
  • Discount Tire Repair
  • 42
  • REVIEW RATING 4/5

Made an appointment to get a nail hole patched on my tire knowing full well that if i didn't I'd be sitting in the lobby for 2 hours. When I showed up expecting them to drive the car into the garage instead they build their case to not fix the flat but rather sell me another set of tires. Apparently the two tires on the right side of my car were at 3/32" which excludes them from being able to... Read more

Was this review helpful? 0 1

  • Jul 10
  • Service Centers and Customer Services
  • Englewood, Colorado
  • Discount Tire Replacement
  • 79
  • REVIEW RATING 4/5

I took my car in to service to get two tires. I left my sunroof open and when I got back it was closed. I noticed as soon as I got home that the sunroof was indeed not completely closed. At that moment I tried to close the sunroof and it would not close. At that time I went back to discount Tire where they admitted to closing the sunroof and told me to take it and get a quote and they would pay... Read more

Was this review helpful? 0 0

  • Jul 09
  • Equipment
  • Katy, Texas
  • Discount Tire
  • 1
  • 1
  • 38
  • REVIEW RATING 4/5

discount tire won't sell me one new tire and put my other best tire on the front. they are trying to sell me more tires the tread on my tires are still good enough to last 6 more months with the driving we do they have done this to us before, making us buy new tires before we have to by telling me they won't rotate my tires even when there is enough tread left to pass texas inspection discount... Read more

Was this review helpful? 0 0

  • Jul 04
  • Equipment
  • Spring, Texas
  • Discount Tire
  • 4
  • 4
  • 50
  • REVIEW RATING 4/5

Evil. Did not want these people to begin with. Tire was flat, would not hold air for more than a few minutes. Hired a guy to put air in to get me to, Pep Boys, he took me to Discount. He has been reviewed and rated too. 3.5 Hours. Purchased two more tires overpriced to match the back pieces of *** because that is all they sell. *** tires. 40 Minutes of my time was taken when they took the... Read more

Was this review helpful? 0 1

The worst tire company in brenham texas rotated tires car shakes real bad now and they tell me it brake problem but just had new rotors and pads all the way around the so called boss Brian is very rude and on top of that a older man comes over to me and tells me he is having same problem with them I WOULD NOT RECOMMEND ANYONE GO THERE Add comment

Being an ex employee of discount tire, I know it is discount tire policy not to charge for flat repairs. Went to go get a flat repair the other day and my old manager charged me 20 dollars for a flat repair! So much for taking care of the customers and following the discount tire dream! Add comment

Had an experience with Discount Tire?

Did not find what you were looking for?
×

You are about to contact PissedConsumer.com

Review submitted through "Contact Us" will not get published on the site or forwarded to Discount Tire. However, many companies do monitor reviews on our site.

 
×
You are reading about Discount Tire.
Filing a new complaint about
×