Discount Tire Complaints and Reviews

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Discount Tire
Main address: 20225 N. Scottsdale Rd. 85255 Scottsdale AZ
800-589-6789, , consumeraffairs@discounttire.com
  • 196+13 mobile complaints
  • $39.7K claimed losses
  • $190 average
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  • Nov 25
  • Service Centers and Customer Services
  • Aurora, Illinois
  • Store Manager
  • 12
  • REVIEW RATING 4/5

Store Manager (Chris) Aurora IL store (On Orchard Road) is very disrespectful and have no manners on how to talk to the customers. He had a bad attitude maybe because we were their for rotation (free service). We had an appointment and were 10 minutes late. Waited 45 mins and associate confirmed that we are not even checked in by the manager (Chris). Ironically, a week before I took my other... Read more

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  • Nov 19
  • Service Centers and Customer Services
  • New Braunfels, Texas
  • Tires
  • 44
  • REVIEW RATING 4/5

Twice discount tires refused to put new tires on the front of my vehicles. Now my pick/up sometimes slides on corners with their new tires because they seem to be too hard or have a bad tread pattern for the rear. Just a way to sell you 4 tires. They don't mind selling you poor tires and use the Michelein engineers as an excuse. I have been driving for over 50 years and am much more worried... Read more

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Made appointment for 530 got there at 520 didn't even look at my car till 635. Why even make an appointment. Add comment

Was told tire was not fixable and needed replaced after 3 hour wait. Left and went to Belle Tire and got 2nd opinion. Belle Tire repaired tire free of charge in less than an hour. Add comment

Discount tire don't sell front tires. Front tires are worn out so they put the new ones on the rear. I steer the truck with the front tires not the rear. Looseing the front end is way more dangerous then Looseing the rear with worn tires on the front you are more likely to loose control if you hydroplan e. I paied for the tires put them where I want them. Add comment

  • Oct 27
  • Service Centers and Customer Services
  • Lufkin, Texas
  • Wheel
  • 2
  • 2
  • 49
  • REVIEW RATING 4/5

I went to the discount tire store in lufkin tx store and they are the worst of the worst service I have ever had. The store manager Matt web is a piece of ***. Plus they damaged my wheel and their corperate office denied my claim they are a piece of *** company. If u have any questions of them call 9366712058 Read more

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  • Oct 25
  • Service Centers and Customer Services
  • Tires Price
  • 78
  • REVIEW RATING 3/5

I've been looking into some nice aftermarket wheels and tires for my leveled f150. I know exactly what I want. I contacted a discount tire because my family has dealt with them through our automotive repair shop for years. I went in and advised these where the rims and tires I wanted. I was quoted an outrageous price for mount and balance of $3000. I did shopping prior to coming in and most... Read more

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  • Oct 24
  • Equipment
  • Marble Falls, Texas
  • Tires Replacement
  • 3
  • 3
  • 129
  • REVIEW RATING 5/5

Well, I just got back from DISCOUNT TIRE! I am SO FRIGGING MAD I can hardly contain myself... I ordered 2 new Bridgestone Turanza Serenity Plus radial tires for the front of my 2012 Infiniti M37 because after 46K miles they needed to be replaced (Michelin Primacy MXM4 - 245/50R18 99V). The local store here in Marble Falls TEXAS ordered them yesterday and I went in today at 0830 to have them... Read more

Was this review helpful? 1 2

Would not sell me 2 new tires and put on steer axle. Tryed to tell me I needed 4 new tires when 2 were only a year old ( no more than 10k miles on th) Add comment

Bought new tires with a 45k mile warranty, only put 20k miles on them until i got a flat. they discontinued the tires and could only credit me back the ones of whats left on the tred to put towards new tires. Told them to put my old stalk tires back on now they charging me 4 new tpa sensors to put back in my old stalk tires. Down $303 Add comment

 
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