Discount Tire Complaints and Reviews

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Discount Tire
Main address: 20225 N. Scottsdale Rd. 85255 Scottsdale AZ
800-589-6789, , consumeraffairs@discounttire.com
  • 191+8 mobile complaints
  • $39.5K claimed losses
  • $199 average
  • Show More
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They won't honor warranty. I had 4 Faulken tires from them after 30k miles they are completely worn out, asked them about 50k warranty, all I wanted is credit for remaining miles left, the guy came up with bunch of BS how my tires were gone due to not alignment , although my car runs smooth. I just grabbed my keys and left. they'll never see a dime from me again. What a ripp off company. Add comment

     

  • Sep 20
  • Service Centers and Customer Services
  • Tires Replacement
  • 41

I had the same issue. This is complete BS, if Discount tires wants to recommend something that's fine me being the consumer and buying those tires, it should be completely up to me where I want them on my vehicle. I went there to get one tire because steel belts were showing and was leaking air. After the tech walked the car he came back and told me the other front tire had steel belts showing as... Read more

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Don't know who to be more pissed off at Discount Tire on 1960 near Perry for breaking the lug bolt or Reliable Auto Repair on Perry. Got sent over here for the repair where I've been for more than 2 hours whil the guy at the register works on my vehicle in between the register and the phone while the other mechanics take care of everyone else coming and going since I've been here. Add comment

     

  • Sep 15
  • Service Centers and Customer Services
  • Mesa, Arizona
  • Flat Tires
  • 34

Bought new tires at the Mesa, Arizona shop about a year ago. Have had two flats since then. Both times they said it was my fault and at least one of those times I'm positive it wasn't. I had a blowout and there was nothing at all on the road. Second time the manager Scott was so nasty and argumentative with me that I walked out. My tires were under warranty and replaced because of that but the... Read more

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  • Sep 06
  • Service Centers and Customer Services
  • Columbus, Ohio
  • Flat Tire Fixing
  • 62

I had a flat tire so I ask them to fix it they said they could fix it the next day that is fine so I ask them to put the spare on sale person made a big deal out of it . they called the next day an said the tire needs to e replace I said fine after I spent over a 100.00 the sale person made put it on my self with my crappy car jack in the ninety degree heat I finely had to get a floor jack from... Read more

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  • Sep 04
  • Equipment
  • Truck Tire
  • 33

I bought my grandson a tire yesterday. the price was 148.00 then all these extra charges were added on.certificate for refund or replacement 23.00. installation. They didn't install. charged 16.00. i ended up paying 221.07. This is my last time going to Discount. I have spent thousands there. I replaced many family members with new tires. i don't have any more words to add. you wouldn't... Read more

Was this review helpful? 1 0

     

  • Sep 03
  • Equipment
  • Glendale, Arizona
  • Tire
  • 19

My grandson needed 1 tire today. Tire was not in stock. I was charged 14.00 for the tire coming there by 5. Labeled shipping & handling. i was charged 16.00 for installation. It was not being installed at their store. Refund & replacement was 23.00. These charges are unheard of. I have spent thousands there for tire replacements in the past. I will no longer buy from Discount again.... Read more

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  • Aug 31
  • Equipment
  • Other Product
  • 45

If you liked the old lady throwing a tire through the store window you probably thought the robbery of stores in Ferguson MO was a real knee slapper. ~ Hmm 100 word minimum? OK let me spell it out for you. Let us encourage people to engage in actions that destroy other peoples property. Should we try to get a flash mob to show up at Discount Tire? You want me to "lighten up" right? It was... Read more

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  • Aug 29
  • Service Centers and Customer Services
  • Walnut Creek, California
  • Ignorant Employees
  • 38

Been buying tires from discount tire for 20 years. I just needed air in a tire that they sold me a couple of weeks earlier. Every bay is empty except one, counted four workers, one working, one on a mission and two standing around chatting with each other. I pulled up next to the air station, received no help. I figured I would step out of my car and gesture to the two standing there looking at... Read more

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Had car at dealer car making noise they say I need front tires so she went to discount tires the she I need two new front tires the guy gaged the tire and said you need rear tires but he did not check the fronts good because the tires where cupped and out of round now the car is still making noise and the dealer said you change the wrong tires so now she has to get two tires for the front Add comment

 
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