Discount Tire Complaints and Reviews

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Discount Tire
Main address: 20225 N. Scottsdale Rd. 85255 Scottsdale AZ
800-589-6789, , consumeraffairs@discounttire.com
  • 182+4 mobile complaints
  • $39.5K claimed losses
  • $212 average
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  • Jul 19
  • Service Centers and Customer Services
  • Rockwall, Texas
  • Nissan Pathfinder Tires Inflation
  • 1
  • 4

Been a customer for years. Have a 1998 Nissan Pathfinder. Stopped at the Discount Tire store in Rockwall, Tx. to get tires aired up. Was told "these tires are over 10 years old" we can't/won't air them up, but we'll give you a good deal on new ones!" Would like to know whether this is a particular stores policy, or the company. If the stores, advise, I'll go to another. If Discount tires, I'll... Read more

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Terrible service and they forced me into buying tires I did not want after they conned me into giving them a holding fee that I could not get back 100 bucks. My tires where still not in by the time I needed them for a road trip they said they would ship them to a location in Colorado instead of New Mexico, 2 weeks later and I still do not have the tires I paid for.... Super mad and will never use...

  • Jul 08
  • Service Centers and Customer Services
  • Greeley, Colorado
  • Poor Service
  • 1
  • 9

I would not advise going to Discount Tire. I dropped my car off for a simple tire patch at 2:00 and they couldn't even call me to tell me that it was done. I had to wait till the next day to pick it up and I was the one to have to call and ask to see if my car was finished. When I did go and pick up my car there was a weird ticking sound and the battery was dead. If they cant even change one... Read more

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  • Jul 03
  • Service Centers and Customer Services
  • Mcallen, Texas
  • Warranty
  • 1
  • 21

I purchased from Discount tires a set of 4 Michelin tires and the extended warranty or certification(the way they called) for my vehicle, after only 36k miles the tires have worn out completely. An employee from discount tires notified me that this was considered normal wear and tear and the warranty doesn't apply in my case nor the extended warranty, this is ridiculous from an expensive tire. I... Read more

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  • Jun 27
  • Service Centers and Customer Services
  • Tire Replacement
  • 20

I had one flat tire, and I had a my car towed to Discount Tires in Centennial Colorado. When I talked to them on the phone, I let tem know that I needed the one tire replaced. When I went in to pick up my car, they told me they decided to replace all 4 tires. They said my tires are getting worn down and it is the law that they are required to replace them. I never got a phone call telling me that... Read more

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  • Jun 25
  • Advertisements and Cons
  • Phoenix, Arizona
  • Proactive Maintenance
  • 38

Sent my wife to have the tires rotated and they provided her a receipt stating completion but the tires were never removed from the vehicle. I marked the wheels RR/LR/FL/RL that morning. After my wife returned from the Discount store at 2301 N Scottdale, Scottsdale, AZ 85257 the tires were in the same positions. The employee on the receipt was "099 Phillip J XXXXX. Date 06-24-2014 Time 01:39 and... Read more

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  • Jun 24
  • Service Centers and Customer Services
  • Tucson, Arizona
  • Gmc Work Truck
  • 49

I have a 95 gmc work truck with just over 90k miles on it. Very low mileage by most standards, however needs some alignment/front suspension attention. Nothing tragic, but likes to eat tires at a 2:1 ratio than the rears. I go through this every couple of years. After a dynamic blowout at 75 mph on hwy 19 AZ on the left front, (speed limit is 75) I was glad to have been in the #2 lane and made an... Read more

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  • Jun 21
  • Service Centers and Customer Services
  • Georgetown, Texas
  • Tires And Parts
  • 1
  • 58

I went to Discount Tires in Georgetown Texas to buy new front tires for my truck. They did not have the tires I wanted in stock. The guy I dealt with made a few phone calls (2 of which I'm sure were fabricated) and after some bad acting, made himself a hero by finding the only 2 tires left in the entire U. S. in some warehouse in Chicago. $417.00 dollars later, I went to have them installed. The... Read more

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  • Jun 19
  • Service Centers and Customer Services
  • New Haven, Michigan
  • Good Service
  • 36

I've been a Discount Tire customer for a long time, not just for pricing but for their service polices long after the sale. Complaints will always be there in any type of service and/or product. That's the nature of the beast of doing business. You can't make everyone happy all the time, by the same token you better not make everyone mad all the time either. If you satisfy the majority of the... Read more

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  • Jun 18
  • Service Centers and Customer Services
  • Berwyn, Pennsylvania
  • New Tires
  • 3
  • 37

discount tire will not put new tires on the fron of your car i bought a new tire had to order it from them and then they refused to put it on the front, by doing this they are making users keep older tires on the front they will where out quicker and make you buy new tires sooner than you have to and they will not even rotate your tires if the one on the back are in better condition than the... Read more

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