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1.8 Based on 97 reviews
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  • Customers like
    • Hustle and customer service exhibited by all of the staff 5
    • Prices and the quick service 2
    • Pricing 2
  • Customers don't like
    • Poor customer service 8
    • Bad quality balance and rotate 5
    • Humiliating 5
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Wife went to discount tire to have a tire checked out. It was loosing air over a weeks time. The tech stated it could not be repaired and they would not put the tire back on. My wife told them to put the spare on. They refused saying that they could not be responsible for the condition of the spare (which was in perfect condition) . They told her she had to buy a tire in order to drive her vehicle home. This has got to be illegal. Never go to... Read more

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Been custumer sence 95. Check yr tires they put all tires a 30 lbs ( saposed to be 51lbs. Damaged my corvette several times now ( cruched jacking points on all 4 sides ) and put car on lift and crushed my catalic converter and whole bottom of car. When you call they argue with you and claim its damaged already. Had 3" tare and tare had cords hanging out in tire and refused to replace it and said it was fine, no damage inside he said. Had to call... Read more

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This day and age it is rare to see people helping people at all, let alone with no expectation of something in return. As I was sitting in the Discount Tire store in Alamogordo, NM with my husband I witnessed a hero in disguise. This hero was one of your employees and I want to be sure he receives the recognition he deserves. I noticed a woman and her small child ran in to use the restroom, he must've been 2 or 3 and you could tell this was an... Read more

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Had an appt. But got put in line with everyone else. Whats the point of appt?

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So I paid for their tire protection plan on my four new tires only three months ago. Now I need a replacement for one tire that got a sidewall hole in it. Here's my experience in their store today. DT: that will cost $24. ME: What? I thought that's why I got the protection plan. DT: oh, it's $24 to buy the protection plan on the new tire. Of course you can decline that if you want to drive around without protection on that tire. ME: Yeah, I'll... Read more

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Check in process is very poor. Even if you have a reservation you have to wait in line to check in to tell them you have a reservation!!

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Advise. If you value your life buy your tires elsewhere.

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I had a great experience at Discount Tire, Warsaw, IN today. I was not sure about the time of day, nor the day and, while I have used Discount Tire before, never in Indiana. The gentlemen were professional, informed and since I chose to do blackwalls out this time, they even did my spare for me, which I kept and did not purchase there. In and out time, less than 45 minutes. Would definitely recommend! So, since this site wont accept my review... Read more

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The store in Vista off Santa Fe Drive. The manager, Cris, is rude and very disrespectful. The service is second class. The balance is not right, they don't replace hub caps, and quality of work is third class. The only assect they have is 900 stores nation wide. They discriminate against women. Have you ever seen a woman in their stores as customer service reps. NO, THEY DON'T HIRE WOMEN. THEY ARE THE GOOD OLD BOYS CLUB. They did a lousy job... Read more

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Went to discount tires on rancho yesterday got a tire for 30 it was fine on 08/17/2016 went back which was 1 day later and same tire for same car was 40 and it was a lesser tread tire and the kid was rude and kept speaking Spanish to his mom and wouldn't answer questions on why the price went up. Don't go to them even though people will and not listen to this site. If people would listen and not go they would have to do right by their customers. Read more

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