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My wife had a flat on her 2017 Audi Q7 run flats on the side of the road. She called me and i went and took the tire off and went to discount tire. They said they could fix the tire , It had a nail hole. I waited 2 hours then they said the hole was to big 1/4'' to...
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3.5
#1081885
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Took my 1997 sl 500 for tire rotation and got 2 broken studs in my hub. Discount sent me a place get it repaired and Jeffery Auto Repair could not find the correct studs. Went back to Discount Tire 1000 E. Loop 820 Fort Worth Texas for the studs, i been waiting 3 three...
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1.1
#1080884
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Took our truck to have the tires rotated and then was driving out to Arizona and heard a clanking noise in the tire. Pulled over on a crowded highway- to see the front tire had ONE lug nut on- the rest had fallen off inside (hence the clanking noise) and on the other...
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#1080613
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Discount Tire - Bad customer service

Discount Tire
#1071070
1.0
This place cares nothing about its customers. They only care about getting your money, and making you wait Forever when you need service on your tires afterward. They will take care of all the new customers before and after you and make you wait.TERRIBLE COMPANY.
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Discount Tire Tire Rotation Review

Discount Tire
#1037798
Endless wait for tire rotation. How long can it take to rotate tires? Currently waiting for 1 1/2 hours with no end in sight. The "free rotation" is a scam and discouraged by the "endless wait" tactic
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Discount Tire - Simple Review #1491147880
1/1

Discount Tire Tire Replacement Review

Discount Tire
#1028766
2.6
I had cracks on my tires with the warranty had them for 8 years at discount tire shop in Texas San Antonio they said they can't cover it. The warranty doesn't cover with cracks
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Short Review on March 28, 2017

Discount Tire
#1026830
1.0
I came in to patch tire, i did not have an appointment. 5 other people come in to patch tire. None of them, but 1 has an appointment. All of them left before us. I dont know if this was a races act or what. I was not pleased. 2 hours to patch a tire when everyone else came and left. Employees had to have seen us just sitting there. How is that good service.
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The first problem, after telling the person at the sevice desk I was deaf, I was just left sitting long after my truck was ready, totally ignored. Second problem, after driving a short way to a store following a tire rotation and balancing I noticed the tires were very...
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1.6
#1079005
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I showed up at 5:15 PM for my 5:30 APPOINTMENT on June 29th at your TXH 58 location only to find out that I would have to wait TWO HOURS before I could be helped! What good is having an appointment when DISCOUNT TIRE DOES NOT HONOR THE APPOINTMENT???? I also asked for...
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1.0
Shenandoah, Texas
I liked
  • Local offices trying to help
I didn't like
  • Customer service
#1072909
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Went to the discount tire located on TC Jester at w 18th st. Got there at 10:30 am .. not that busy. Three hrs later just to do my routine tire rotation and balance. Three days later drove vehicle on freeway. Bouncing and shaking of the vehicle. I went to another store...
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#1071621
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Don't ever pay for the extra cost road hazard insurance they offer at discount tire.I had a tire that they could not repair and they tried to make me pay for a new tire! Went in with a screw in my tire which was punctured close to sidewall, they knew it was...
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1.5
I didn't like
  • Repair time too long
  • Mangers do not know how to manage
  • Bad customer service
#1066621
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It has been 10 days now that my car is inoperable. I went in on June 16th for four tires and left with a car that was dangerous to drive and a damaged front end! They opened an insurance claim then declined to reimburse me the $325 for my rental car and refused to fix...
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#1066177
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I have a 2012 ram mega cab almost every time discount rotates they kill a lug nut I think they think its Indy car and we are pitting for tire change not starting lugs by hand and they place the lug into socket and rip away and after they f up your car or truck sorry...
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Anonymous
Anonymous

"every time discount rotates" ?Why on Earth do you return ? A moth to the flame. I'm afraid you deserve whatever they screw up.

2.8
#1062594
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I bought coverage on tires for two cars from discount tire. They told me if anything happens to my tires, it would be covered. Of course, now that an issue has arised, they find some excuse of why they can't cover it. I have a nail in one of my tires and they're saying...
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1.0
#1062067
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