Discount Tire Phone Numbers and Emails

Toll-Free Number:

  • (800) 589-6789

Customer Service:

  • (866) 892-8078
    REBATES AND PROMOTIONS
  • (800) 589-6789
  • (214) 520-1566
  • (214) 891-7668

General Info:

  • (888) 852-7432

Legal:

  • (800) 385-3322

Media:

  • (844) 400-0221
    Press Inquiries

Discount Tire Emails:

Accessibility
Customer Service
Legal
CCPA Inquiries
Media
Press Inquiries
More phone numbers and emails Less phone numbers and emails

Discount Tire Contact Information

Discount Tire Website:

Discount Tire Online Chat:

Corporate Office Address:

Discount Tire Company
20225 N. Scottsdale Rd.
Scottsdale, Arizona 85255
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8:00am - 6:00pm

Saturday: 8:00am - 5:00pm

Edit Business Info

Discount Tire Rating Based on 359 Reviews

Rating details

2.1
more details
Customer service
Product or Service Quality
Value for money
Website

Rating stats

Rating trend

Summary of Discount Tire Customer Service Calls

348 TOTAL
CALLS
03:04 AVG CALL
DURATION
8% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Discount Tire Customer Service?

Payments and Charges Question:

  • “Make payment”
  • “Make payments”
  • “Make a payment”

Request for Information Question:

  • “To make a complaint about my service.”
  • “Claim status”
  • “I want too. Will that be a problem. Find out”

Staff Question:

  • “Thank you for great service”
  • “Your service people never returned my key for the lugs and now I can't put my spare on him stuck”
  • “Poor customer service”

Cards Question:

  • “Lost my Card need to freeze”
  • “Visa Reward card”
  • “To get new credit card information”

Product/ Service Question:

  • “Damage done to tire installation”
  • “I thought I was buying new tires. The tires they sold me were made in 2017”
  • “Claim on damages”

Employment Question:

  • “Job”
  • “W-2 forms”
  • “W2 request”

Account Question:

  • “Need my balance in my account”
  • “Why does my account show closed?”
  • “Account balance”

Shipping and Delivery Question:

  • “Wrong size tire”
  • “Havent got my spare tire in over a week”

Activation/ Cancellation Question:

  • “Activate mc card”
  • “They canceled my warranty”

Other Question:

  • “Pricing”
  • “To get a price on tires”
  • “Order tire”

About

Discount Tire Return Policy
To read more: https://www.discounttire.com/customer-service/return-policy
Discount Tire Privacy Policy
To read more: https://www.discounttire.com/customer-service/privacy-policy
Top Discount Tire Services

Tire Rotation, Rebate, Customer Care

Top Discount Tire Products

Rebate Card, Prepaid Card, Reward Card

Discount Tire Pros and Cons

Pros: Price was good on tires i wanted, Hustle and customer service exhibited by all of the staff, Free rotate and balance with purchase, Pricing, I liked customer service & professional attitude

Cons: Poor customer service, Service and being lied to, Rebates should be instant at checkout, Mangers do not know how to manage, Lies and scams

Related Companies

Americas Tire, Discount Tire Direct

Summary

Discount Tire is an American tire and wheel retailer. Discount Tire operates more than seven hundred stores in twenty U.S. states. The company operates a web site. Therefore, the customer can easily pay their bills and apply with convenient credit application online. In addition, Discount Tire offers a free twelve month complimentary offer. If customers have CarCare ONE card, they can get 0% financing for up to twelve months. The company charges no annual fee and no application fee.

In addition, Discount Tire offers such benefits as emergency roadside assistance, discounted movie tickets, instant travel agent access, and so much more.

Discount Tire reviews and complaints

Discount Tire is ranked 163 out of 1757 in Service Centers and Repairs category

Area Served

USA

Payment Methods

MasterCardVISA

Edit Description

Compare Discount Tire To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Belle Tire
262 reviews
1.6
Big O Tires
429 reviews
1.6
Les Schwab Tire Centers
735 reviews
1.9
Write a review
Do you have something to say about Discount Tire? What happened? What can we help you with?
Submit review Don't show this popup