Discount Tire Phone Numbers and Emails

Toll-Free Number:

  • (800) 589-6789
Send Message

Customer Service:

  • (866) 892-8078
    REBATES AND PROMOTIONS
  • (214) 520-1566
  • (214) 891-7668

General Info:

  • (888) 852-7432

Legal:

  • (800) 385-3322

Media:

  • (844) 400-0221
    Press Inquiries

Discount Tire Emails:

Accessibility
Customer Service
Media
californiaprivacyrequest@americastire.com
CCPA Inquiries
pressemails@americastire.com
Press Inquiries
Is this your business?
More phone numbers and emails Less phone numbers and emails

How to Contact Discount Tire Customer Service?

Most Popular Number:

(800) 589-6789
Total calls: 453 Issues resolved: 18 Last call: Nov 26, 2023

What Is the Discount Tire Customer Service Phone Number?

Discount Tire offers several customer service phone numbers to assist customers with various inquiries. For general customer service needs, contact Discount Tire customer service at 1-866-892-8078. The Discount Tire phone number is provided explicitly for rebates, promotions questions, and helping customers with information related to ongoing upgrades and rebate offers.

Inquiries and assistance regarding your tires or wheels can be discussed using the Discount Tire contact at 1-214-520-1566 or 1-214-891-7668. These numbers provide a reference point for customers who may have questions or require support related to their tires and wheels and their overall experience visiting Discount Tire stores.

Additionally, if you have legal or media-related inquiries, Discount Tire provides separate phone numbers for those purposes. The legal inquiries helpline is available at 1-800-385-3322, and for media or press inquiries, you can contact them at 1-844-400-0221.

What Is the Discount Tire Corporate Office Address?

Discount Tire corporate office is 20225 N. Scottsdale Rd., Scottsdale, Arizona 85255, United States. Discount Tire corporate headquarters serves as the central hub for Discount Tire's corporate operations, reflecting the company's presence in the tire and wheel retail industry in the United States. It is a significant location for managing the company's business activities, strategic decision-making, and coordination of its extensive network of stores.

Discount Tire is committed to providing high-quality products and services to its customers, and the Discount Tire headquarters plays a pivotal role in upholding this commitment by overseeing the company's operations and supporting its numerous retail locations nationwide. The address in Scottsdale, Arizona, is a testament to Discount Tire's dedication to excellence and customer satisfaction in the tire and wheel retail industry.

Can I Email Discount Tire Customer Support?

Customers can use Discount Tire email support to register inquiries and seek assistance online. The company offers several Discount Tire direct email addresses for customer-related needs. You can reach out to them at consumeraffairs@discounttire.com for general consumer affairs inquiries. For matters related to consumer relations, you can use the email address consumerrelations@discounttire.com. Additionally, if you're inquiring about America's Tire, contact customerrelations@americastire.com.

The email mentioned above addresses provides a convenient and efficient means of contacting Discount Tire's customer support for various issues, whether it's related to your consumer experience, specific inquiries, or concerns regarding their services and products. Discount Tire's commitment to customer satisfaction is evident through these multiple email contacts, ensuring customers have accessible channels to address their needs and receive the support they require.

How Do I Contact Discount Tire Customer Support via Live Chat?

Discount Tire does not offer Discount Tire live chat support as a contact option. However, you can still contact their customer support through their website. To do so, visit their website and click the "Customer Care" section. Here, you can access the "Contact Us" form. Fill out this form with your contact details and include your invoice's name and phone number for a more specific and efficient response to your inquiry. While live chat may not be available, Discount Tire provides an alternative means of contact through their website, ensuring that customers can easily submit their questions or concerns, receive assistance, and maintain a direct line of communication with their customer support team.

Contact Information

Discount Tire Website:

Discount Tire Help Center:

Corporate Office Address:

Discount Tire Company
20225 N. Scottsdale Rd.
Scottsdale, Arizona 85255
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8:00am - 6:00pm

Saturday: 8:00am - 5:00pm

More contact details

Discount Tire Rating Based on 385 Reviews

Rating details

2.1
more details
Customer service
Product or Service Quality
Value for money
Price Affordability

Rating stats

Rating trend

How Good is Discount Tire's Customer Service?

Arla Cyi
Arla Cyi
Feels Satisfied | May 08, 2023

We hit a huge pothole on the way back from Edmund and got stuck overnight in Moore until Discount opened on Monday. The Manager, Luke and Dallas went ABOVE and beyond for us. We needed a high end run flat for an BMW M850i which was nowhere to be found. We would have been stuck for a few days. Ironically there happened to be a customer in changing out his tires on the exact same car. Ryan and Dallas thought to ask the customer if they didn't mind them letting us use the old tire to go back to Dallas and get the one we ordered. GREAT EXPERIENCE. They are so nice and we are big customers.

Read full quote
James R Djr
James R Djr
Feels Disappointed | Oct 02, 2022

Very poor! No paperwork or explanation of service done,,, never checked air pressure and very rude and they’ll fit me in?

Read full quote

Summary of Discount Tire Customer Service Calls

545 TOTAL
CALLS
03:01 AVG CALL
DURATION
11% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Discount Tire?

Payments and Charges Question:

  • “Make payment”
  • “Pay bill”
  • “Purchase didn't go through but charged me”

Product/ Service Question:

  • “Warranty”
  • “Damage done to tire during rotation”
  • “Tire warranty”

Request for Information Question:

  • “To see how to use my new card”
  • “To make a complaint about my service.”
  • “Need to make a appointment for 8 am today”

Staff Question:

  • “Horrible service”
  • “Poor customer service”
  • “False advertising false services bait tactics”

Cards Question:

  • “Need my card number”
  • “To get new credit card information”
  • “Need to have a new card sent”

Account Question:

  • “Tre repair and balance and rotate”
  • “Need my account number”
  • “Credit balance”

Employment Question:

  • “Job”
  • “W-2 forms”
  • “W2 request”

Return/ Replace Question:

  • “Change address and question about account”
  • “We never got our 30000 miles replacement tires”
  • “I bought 3 new tires and they were to replace the driver front tire and 2 back tires and they changed my front passenger front tire instead and now I'm driving on one bad tire”

Shipping and Delivery Question:

  • “Wrong size”
  • “Wrong size tire”
  • “Havent got my spare tire in over a week”

Activation/ Cancellation Question:

  • “Activate mc card”
  • “They canceled my warranty”

Other Question:

  • “To get a price on tires”
  • “To ***”
  • “Theft of gift certificate from store”

About

Related Companies

Americas Tire, Discount Tire Direct

Summary

Discount Tire is an American tire and wheel retailer. Discount Tire operates more than seven hundred stores in twenty U.S. states. The company operates a web site. Therefore, the customer can easily pay their bills and apply with convenient credit application online. In addition, Discount Tire offers a free twelve month complimentary offer. If customers have CarCare ONE card, they can get 0% financing for up to twelve months. The company charges no annual fee and no application fee.

In addition, Discount Tire offers such benefits as emergency roadside assistance, discounted movie tickets, instant travel agent access, and so much more.

Discount Tire reviews and complaints

Discount Tire is ranked 113 out of 1015 in Auto Parts and Accessories category

Area Served

USA

Payment Methods

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