Contact Information

Discount Tire Phone Numbers

Toll-Free Number:

  • (800) 589-6789
  • (800) 589-6789
  • (214) 520-1566
  • (866) 892-8078
  • (214) 891-7668
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Headquarters Address:

Discount Tire
20225 N. Scottsdale Rd. Consumer Affairs
Scottsdale, AZ 85255

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Summary of Discount Tire Customer Service Calls

03:07 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Discount Tire to Ask about:

Payments and Charges Question:

  • “Rebate”
  • “Pay bill”
  • “Told By manger they would take of the bill for my car repair”

Staff Question:

  • “Poor customer service”
  • “I buy one package of four tire and will like your service”
  • “I have a complaint about customer service in Greeley Colorado”

Cards Question:

  • “Need info on reward card”
  • “To see if my card is activated”
  • “Need my card number”

Employment Question:

  • “Employment”
  • “Verify last check stub info”
  • “Former employee regarding w-2”

Product/ Service Question:

  • “Broken property” , Review # 1402658

Account Question:

  • “Took my truck 3 times to have tires balanced and rotated and not once did they get it correct and broke my lug nut cover” , Review # 1327241
  • “Balance and rotation”

Activation/ Cancellation Question:

  • “They canceled my warranty”

Website/ Application Question:

  • “Employee having trouble logging into work number website”

Return/ Replace Question:

  • “I paid for replacement tire and didnot get the tire. I have picture and receipts” , Review #1134729

Other Question:

  • “Add user”
  • “Store improperly installed my tires that caused my wheel protectors to not stay on.”
  • “Tires repair”

Discount Tire Rating Stats

2.0 out of 5 stars
based on 267 reviews
See all 610 reviews

Rating trend


Discount Tire Return Policy
Discount Tire Privacy Policy
Top Discount Tire Services

Tire Rotation, Replacement, Customer Care

Top Discount Tire Products

Rebate Card, Prepaid Card, Reward Card

Discount Tire Pros and Cons

Pros: Hustle and customer service exhibited by all of the staff, Free rotate and balance with purchase, Fast service, Pricing, Prices and the quick service

Cons: Poor customer service, Mangers do not know how to manage, Humiliating, Unsafe tire pressures and waiting, Service and being lied to

Related Companies

Americas Tire, Discount Tire Direct


Discount Tire is an American tire and wheel retailer. Discount Tire operates more than seven hundred stores in twenty U.S. states. The company operates a web site. Therefore, the customer can easily pay their bills and apply with convenient credit application online. In addition, Discount Tire offers a free twelve month complimentary offer. If customers have CarCare ONE card, they can get 0% financing for up to twelve months. The company charges no annual fee and no application fee.

In addition, Discount Tire offers such benefits as emergency roadside assistance, discounted movie tickets, instant travel agent access, and so much more.

Discount Tire reviews and complaints

Discount Tire is ranked 150 out of 2595 in Service Centers and Repairs category

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