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Summary of Discount Tire Customer Service Calls

68 TOTAL CALLS
97% SUCCESSFUL CONNECTIONS
03:31 AVG CALL DURATION
2% ISSUES RESOLVED

Customers Contact Discount Tire to Ask about:

Account:

  • “Took my truck 3 times to have tires balanced and rotated and not once did they get it correct and broke my lug nut cover”
  • “Balance and rotation”

Cards:

  • “Need my card number”
  • “Lost my Card need to freeze”

Staff:

  • “I buy one package of four tire and will like your service”
  • “I have a complaint about customer service in Greeley Colorado”

Product/ Service:

  • “Broken property”

Payments and Charges:

  • “I have purchased my very last tire from discount”

Website/ Application:

  • “Employee having trouble logging into work number website”

Employment:

  • “Former employee regarding w-2”

Return/ Replace:

  • “I paid for replacement tire and didnot get the tire. I have picture and receipts”

Other:

  • “Complain abou”
  • “Complaint/ discrimination”
  • “Over cbarged”

About Discount Tire

Top 5 Likes about Discount Tire

Hustle and customer service exhibited by all of the staff, Free rotate and balance with purchase, Pricing, Prices and the quick service, Local offices trying to help

Top 5 Dislikes about Discount Tire

Customer service, Humiliating, Unsafe tire pressures and waiting, Mangers do not know how to manage, Service and being lied to

Top 5 Related Companies

Americas Tire, Discount Tire Direct

Summary

Discount Tire is an American tire and wheel retailer. Discount Tire operates more than seven hundred stores in twenty U.S. states. The company operates a web site. Therefore, the customer can easily pay their bills and apply with convenient credit application online. In addition, Discount Tire offers a free twelve month complimentary offer. If customers have CarCare ONE card, they can get 0% financing for up to twelve months. The company charges no annual fee and no application fee.

In addition, Discount Tire offers such benefits as emergency roadside assistance, discounted movie tickets, instant travel agent access, and so much more.

Discount Tire reviews and complaints

Discount Tire is ranked 150 out of 2163 in Service Centers and Repairs category

Area Served

USA

Payment Methods

MasterCardVISA

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Discount Tire Stats

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A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future

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