Discount Tire - Damaged my car and refused to compensate
I brought my car in for tire change on Friday 8.28.15, when I left I heard my car's sound was different. When I got home lifted the car to see what could be the reason, and I found out there was a damage in the front pipe. This damage occurred when I received my car back from the my local discount tire store. I went back to the store and the senior assistant manager told me to bring him a pricing for parts and labor. On Saturday I went to the dealership and got the pricing for parts and labor. Afterwards, the manager and the assistant manger refused to fix the damage claiming the damage was not from the lifter. How come it has that damage when I got back? I demand a compensation for the damage that was done to my car or I will sue. I have witness that my car did not have any problem before taking it to the store.
I am very frustrated and disappointment on the way the employees handled it my issue.
This the store info:
10331 Broadway St., Pearland, TX 77584
More Review Details
|Value for money|
|Product or Service Quality|
What I liked
What I disliked
- Poor customer service
- Poor management
- Employees need to be taught how to interact with customers
- Mangers do not know how to manage
- Long wait time
- Reason of review:
- Poor customer service
- Preferred solution:
- Let the company propose a solution
- Monetary loss:
- Product or service
- Discount Tire Replacement
- Review category
- Service Centers and Repairs
You May Also Like
- "I came into this place a month ago & has been a nightmare ever since. It's been almost 5 weeks later and I still don't have my car due to..."
- "On 10-31-13 my 22 year old son was involved in a serious high speed read end accident. He was sitting at a red light when hit by a Toyota SUV..."
- "I had bought those tires not to long ago still under warranty try continental now my passenger side tire gets low on air for the past 1 week so irelaized..."
- "Ordered 3 justaburgers no onions extra pickles add ketchup small ff got my burgers guess 3 pickles is extra. how many pickles on a regular justaburger ?? got..."
- "I have the same sofa, and the material is literally tearing apart at the seams, 14 monsth after purchase. I called and they said they need photos, so I..."
- "Ordered, paid cash same day had to wait for chairs on back order. No call to advise that furniture was in prior to due date, I had to call to..."
- "I don't understand how you advertise a purfume sale but no one has any stock some of the warehouses state that they never received any to start with and others..."
- "After 8 hours of trying to set up a new service for internet, I was told that Telus doesn't provide service in that area even though I had taken a..."
- "My TV was having issues connecting to the internet and also had a large white spot on it. I even sent in pictures and they agreed there was an issue...."