I had a screw in my tire and a slow leak and had it plugged from the
outside at the closest repair place. I then went to America's Tire a few
weeks later to "do the right thing" and get it inside patched. I found
America's Tires has a POLICY that they will not touch ANY tire that has
been plugged (unless MAYBE if it has only been plugged in the last few
hours) and declared the tire (in this case, a low-mileage tire) was
"irreparably damaged" and that it must be replaced. This was all without
inspecting the tire. To make matters even more extreme, my tire model
(Dunlop Z1) was no longer even available directly through America's Tire
and had to be "Special Ordered" from Tire Rack undoubtably adding
replacement time and cost.
I refused their "awesome offer" and went to another tire shop and had the
"totally destroyed" tire inside patched.
This is why the benefit of "free" local repair/service at America's Tire
is a really a scam as they have crazy rules, like the above, where they
want to force you to buy another tire and refuse to touch your tire. This
is the second time I have been forced to go elsewhere to get something done
with a tire purchased at America's Tire.
Product or Service Mentioned: Discount Tire Replacement.
Monetary Loss: $20.