Advertised vs Delivered
Customer service
Discounts and Special Offers
Price Affordability
Product or Service Quality
Service Scheduling
Turnaround Time
Value for money
1 comment

It's been three months and I still had not received my rebate. Good thing I kept my sheet of paper/receipt to track it.

It seems they count on consumers to forget about the rebate. Discount Tire can EASILY request a report for rebates currently in pending process for over 6 weeks to review, but that would mean they hold themselves accountable to be a legitimate rebate business.

I had called in today (submitted rebate in May; it is now August) and they instantly changed the status to approved.

That can easily be done with IT to correct everybody else's. What a scam.

Advice to you: keep every form for rebate that you submit, place it where you still see it later, and follow up for a status.

Product or Service Mentioned: Discount Tire Rebate.

Reason of review: Not as described.

Monetary Loss: $50.

Preferred solution: Run a scheduled report on all Pending rebates more than 6 weeks old so that you can EASILY process the rebates..

I liked: Hustle and customer service exhibited by all of the staff.

I didn't like: Rebates are promoted but consumer does not receive.

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Discount tires is starting to show their true color...their service are below standards. Where do they find the help...they can’t rotate or balance tires, fix flats or anything pertaining to a tire.

I also was given the rebate and had to remind them on this recent visit. I may have to refer them to the BBB.

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