Product: Discount Tire Customer Care Clear all filters (37 of 37 reviews match)
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Discount Tire - Terrible Manager at Southaven

Could not see any reason to ever go back here again. The Manager was rude and unprofessional. His crew tore up my lug studs and then expected the Christian Brothers Auto down the road to fix for free. Those guys at CBA went out of their way to fix Discount Tire's screw up and then could not get reimbursed. Discount Tire's manager said since CBA worked on the car last it was their problem. CBA...you don't need to work with This Discount Tire anymore!
1.7
Details
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
District 2, Mississippi
Product
Discount Tire Customer Care
I didn't like
  • Customer service
#1540164
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Discount tire deleted the records

I had all 4 tires replaced at discount tires at flamingo store Las Vegas Nv Called them last week and they were able to pull the records On my appointment though The records disappeared They lost a regular customer and Big O will replace the tires It’s just wrong that they can do that
1.6
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
Website
Product
Discount Tire Customer Care
#1481071
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I had a problem with rebates both with Discount tire and the tire manufacturer. Unfortunately the local store could only do so much and I had to contact Discount tire rebate center. I have never been treated with such professionalism, respect, and courteous reps. Edwin...
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5.0
Product
Discount Tire Customer Care
I liked
  • Outstanding customer care
#1441225

Discount tire locked my car inside garage

I called an associate about one hour before they closed and ask the associate to put my key underneath the floor mat and lock my car with it outside because I would pick it up after hours and I had a spare key. When I showed up at 6pm on Saturday my car was locked inside of the discount Tire garage.
4.4
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
Website
Product
Discount Tire Customer Care
#1436389
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Discount Tire - Disappointment

Bloomingdale Illinois discount tire very poor customer service
3.5
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
Website
Product
Discount Tire Customer Care
#1398902
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I have always done business with discount tire and never once had a problem, except for today. I came in for a leak in my tire where the workers at the front desk told me it would be a 2-2.5 hour wait which I was fine with. At almost 2.5 hours of waiting and they told...
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2.1
Product
Discount Tire Customer Care
#1395615
I got new tires and rims about 3 weeks ago and I have been asking for my receipt for over 2 weeks now via email. I have called 2 or 3 times a week and they say they will be sending it, i finally received an email from Discount Tire and it brought me to this page to...
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Product
Discount Tire Customer Care
#1385652
I’m very disappointed with discount tire...... first I went there to of course get tires. I finally they got them on but I told them they have to use a certain lug nut and put on the hub ring. They didn’t do what I said. One of the guys came back in and I told him. And...
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3.0
Product
Discount Tire Customer Care
#1379369
I came in one Saturday to the location on 13550 S Cicero Ave, Crestwood, IL 60445 to inspect a tire that couldn't hold air. The cashier tells me the tire needs to be replaced. Fine no problem. Tire is replaced and I'm on my way. Next morning tire light is on again....
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Product
Discount Tire Customer Care
#1349701
It has taken these people two full days to even create a label, and now three days in transit still no tires. They advertise that you get your tires in two days, but nope, its been five days, and still nothing. Their excuse was, "we got really busy"I'll spend the $20...
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2.0
Product
Discount Tire Customer Care
I didn't like
  • Unreliable
#1348609