Product: Discount Tire Customer Care Clear all filters (0 of 30 reviews match)
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Discount Tire - Disappointment

Bloomingdale Illinois discount tire very poor customer service
3.5
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
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Discount Tire Customer Care
#1398902
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I have always done business with discount tire and never once had a problem, except for today. I came in for a leak in my tire where the workers at the front desk told me it would be a 2-2.5 hour wait which I was fine with. At almost 2.5 hours of waiting and they told...
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2.1
Product
Discount Tire Customer Care
#1395615
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I got new tires and rims about 3 weeks ago and I have been asking for my receipt for over 2 weeks now via email. I have called 2 or 3 times a week and they say they will be sending it, i finally received an email from Discount Tire and it brought me to this page to...
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Discount Tire Customer Care
#1385652
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I came in one Saturday to the location on 13550 S Cicero Ave, Crestwood, IL 60445 to inspect a tire that couldn't hold air. The cashier tells me the tire needs to be replaced. Fine no problem. Tire is replaced and I'm on my way. Next morning tire light is on again....
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Discount Tire Customer Care
#1349701
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It has taken these people two full days to even create a label, and now three days in transit still no tires. They advertise that you get your tires in two days, but nope, its been five days, and still nothing. Their excuse was, "we got really busy"I'll spend the $20...
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2.0
Product
Discount Tire Customer Care
I didn't like
  • Unreliable
#1348609
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Sorry waiting in line is the American way. If you need your tires checked you should have to get in line and wait your turn. Stopping work on a cash paying customers vehicle is NOT a good thing for a customer to see. I was standing in line long before said air check...
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1.0
Product
Discount Tire Customer Care
I didn't like
  • Being pushed aside when i was there first
#1347383
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Discount Tire - Need a appt

What the hell...took my vehicle in long time customer of sevetal vehicles...what happened yo the days of first come first served..a petdon with a appt gets loyalty walk in are treated like crap..3 hrs and still wai ting..what if i brought a single wheel and eas sitting bu the road ..time to look for better care
3.5
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
Website
Product
Discount Tire Customer Care
#1321209
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Discount Tire - Best Customer Service Ever!

I visited the Discount Tire on Forest Ln. at Plano Rd. The Customer service is Outstanding and the employees are knowlegable, professional and very curtious. Highly Recomended
5.0
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
Website
Product
Discount Tire Customer Care
#1303442
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Discount Tire - Ignored my appointment

Treated me like I didn't matter
2.0
Details
Customer service
Diversity of Products or Services
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
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Product
Discount Tire Customer Care
#1296437
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Discount Tire - Terrible

Been here for 3 hours still have not been waited on
1.0
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
Website
Product
Discount Tire Customer Care
#1277608
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