Product: Discount Tire Customer Care Clear all filters (19 of 19 reviews match)
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If I could give one star I would. Employees here are a joke. Called for tire replacements because of a flat at 11am this morning and was told nothing was open until tomorrow. Went online and they have appointments from 130PM to the nd of their day. U work for customer...
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1.0
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Discount Tire Customer Care
#1219396
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Discount Tire - Going back on your promise makes you a liar
To whom it may concern: Hello there. Wednesday, March 14, 2018. My wife and my daughter came to DiscountTire at 1989 Duluth Hwy-Lawrenceville, GA 30043-5015 on March 14, 2018 Wednesday afternoon around 3 p.m., with the advise from DiscountTire guy, then they’re...
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Discount Tire Customer Care
I liked
  • Fast service
I didn't like
  • Poor management
#1211283
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Discount Tire - Tire Rotation

I was ask to give a email address and I would be notified when it’s time for my tires to be rotated. I’ve never received any emails. That is not good customer service. I’ve been with Discount Tite for a many years. Very disappointed I miss one of my rotation {{Redacted}} now I am almost to 100 words. Instead of focusing on the 100 words, focus on the customer’s complaint.
2.5
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Customer service
Discounts and Special Offers
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Discount Tire Customer Care
#1170380
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I Frequent discount tire on a regular basis. I drive about 200 miles a day. I have taken my car to the location at 59th Ave 3 time in the last 6 months. I have had a problem every time my car has been there. The first time they took out my cargo net did not replace it....
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2.4
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Discount Tire Customer Care
#1165485
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Discount Tire - Where are my tires

Last Wednesday tires were ordered. HAd appt on Friday . Good thing I called not there yet. Was told they were in the turn lane on truck . No they weren’t . Supposed to be in Friday . Called today no they were not. Supposed to be in today and was told they would call me . No call at all.
1.0
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Product or Service Quality
Turnaround Time
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Discount Tire Customer Care
#1127171
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Today.I had an appointment for new tires. Arrived early, as they requested. The first worker took care of the details. 30 minutes later they had not taken my car in. They say it takes 45 minutes to put the tires on. Well, I had to be out at 10:30 for work. They assured...
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2.4
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Discount Tire Customer Care
#1103840
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I had a rear tire that was leaking air, so I went to Discount Tire and was introduced to Todd Numikoski who is a Manager in Louisville, KY. Todd was truly a very, caring person who put me next in line and I was given excellent service by having my tire fixed in a...
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Discount Tire Customer Care
#1101698
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Discount tire store no security

Vehicle towed to discount tire on bell av my truck was robbed and everything taken I am permanently disabled they even took my antique cane I told the manager he said sorry we have no security end of story.
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Discount Tire Customer Care
#1100902
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Alexander told her she didn't have to do that and he had the information in front of him meaning he would charge her my Discount Tire Credit card. My daughter didn't realize that was what he was doing. This was done with any authorization from me the only name on this...
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1.8
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Discount Tire Customer Care
#1093525
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Discount Tire - Bad customer service

This place cares nothing about its customers. They only care about getting your money, and making you wait Forever when you need service on your tires afterward. They will take care of all the new customers before and after you and make you wait.TERRIBLE COMPANY.
1.0
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Advertised vs Delivered
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Discount Tire Customer Care
#1071070
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