Several days ago I purchased tires for my H2 Hummer from Discount Tire. I also purchased the replacement warranty after the salesman pointed over his left shoulder to the sign below.
Today my wife takes her SUV to the same Discount Tire for a tire that leaks air. They find a nail in her tire that looked very similar to the screw in the advertisement below. They said
they would patch the tire, but not replace the tire. They told us to read the fine print in our contract. The advertisement below only says "Replacement Certificate". If the advertisement
said "Replacement Certificate or Patch" most people would be hesitant to by the Replacement Certificate, knowing the patch is the most likely outcome. The Sign says with a smile from a
pretty young woman and gentleman, "No Problem. You're Covered". I no longer have a good feeling about Discount Tire. I feel there is a problem with this type of advertisement and
the casual way I was directed to the advertisement when being enticed to purchase the Replacement Certificate. The manager of the store, Quentin, said the tire is absolutely safe as
long as the proper steps in the patch process were followed. I would feel better if Discount Tire replaced the tire that had a nail in it instead of relying on the proper steps being taken by a tired employee in the back of the Discount Tire Store on Hwy 6 Sugar Land, Texas.
Review about: Discount Tire Replacement.