Bought 527.63 tires 2 months ago, at 4365 Norfolk pkway in Melbourne fl, on way out door manager comes over and says thank you and come in every 5000 miles and we will balance and rotate. It's been 5000 miles and I go in for service, guy say 45 min wait.
I say well I'll make an appointment, go in for appointment at 11am and says 45min, I have 6 people in front of you. What's the point of appt. I told the guy I'll be back right before you close to get them done. Go back at 5pm and guy says 1:15min wait and they close at 6pm, guy says again I have 6 people in front of you.
They had 3 bays open and 2 people waiting. I'll pay the 19.00 to have them rotated before I go back to them.
Product or Service Mentioned: Discount Tire Tire Balancing.
Reason of review: Poor customer service.