The Grand Prairie I-20 location takes advantage of WOMEN. I came to this location 3 times following clear instructions from the techs on having my " WHEEL WELDED" on November 4th 2011.
The second time(December 24th 2011) I went back I was informed the wheel was welded incorrectly, so I then took it back to be fixed. I returned to Discount tire on December 26th and was told they would not replace the tire as "DO NOT REPLACE TIRES ON WELDED WHEELS, AND WE CAN NOT PLACE THIS WHEEL BACK ON YOUR CAR BECAUSE ITS TO DANGEROUS"!!!! At this point I am FERIOUS as would have never WASTED TIME AND MONEY. My questions are to you all are: 1) If welding was not an option, why was I instructed to do so.
2.) Upon my return, why would the tech show me exactly what the "welding" should look like and instructed me to go back to the people whom fixed it to have them re-fix it. 3.) If the wheel was dangerous yesterday why wouldnt it have been just as dangerous on 11/4 and 12/24.
I will not stop until all these questions are answered and I be redeemed for $115.00 on having a tire welded for absolutley no reason. Was all this worth you all getting out of replacing a tire that I paid warranty for!!!!
Review about: Discount Tire Replacement.