Discount Tire - Tires installed wrong & without lugnut
Purchased set of new tires for my Infiniti G35S at Discount Tire in Baytown, Texas (1700 Decker Drive) on 2/16/2012.Low profile tires are very expensive and generally only last for 20,000 miles maximum.
For this model car the 2 rear tires are wider than the 2 front tires. Total cost $873.71. Proper installation to avoid more than normal wear is very important. Less than 1 month later and less than 125 miles I take my car to Space Center Automotive in Clear Lake, Texas to get inspected and check out why my low tire pressure alarm will not reset.
They call and say that the tires were installed incorrectly by Discount Tires (one wider tire and one smaller tire installed in the front and the same for the back) and a lug nut was not intalled. At the time they were checking out the low pressure tire alarm issue. What POOR quality control at Baytown Discount Tire. The work was obviously very rushed and not checked to insure it was done properly.
So now I pay someone else to do what Discount Tire should have done. Install my tires correctly with ALL lug nuts and resolve my tire pressure alarm. When I called the acting manager on duty (Keith) he acted very unconcerned and unapologetic.
This is the GREAT service of DISCOUNT TIRE???
Review about: Discount Tire Installation.