I came in Discount Tire on 9/19/09 paid to get the two front tires balance, but afterward I found out the steering wheel shaken worst than before. Due to the commitment for that afternoon, I couldn't returned to get it re-balance the same day. So I stop by the next weekend on 9/26/09 paid the second time to get the computer ride matching balance (cost more). I went in to the store at around 3pm and the store completely forgot about my order and I didn't get it done until 5:00pm.
Discount tire response was, sorry... you order felt off the crack.
No more Discount tire for me.