Woodhaven, Michigan
0 comments
Not resolved

I had bought tires from Discount tires for years and always the same store.The tires were allright I realize I am not going for top of the line when I shop at Discount tire.

Related: Discount Tire Tire Rotation Review from Houston, Texas

My last tire rotation I asked to put the more worn tires on the back. I wanted to be able to brake better, I am not worried about hydroplane in the rain. I assured them at the end of the summer I would be back in to buy a whole new set. Just like the 3 others sets I had bought with them.

Two weeks later I go to do a pad change on my fronts. I took the cap off and not only was a stud broke but one of the lugs was put on backwards and not even screwed on.

So I had three lugs holding my tire on.This was intentional there is no way someone accidentally puts a lug on backwards it wouldn't fit in the socket.

I didn't like: Intentionally doing harm to my property, Bad quality balance and rotate, Work quality, Unsafe tire pressures and waiting.

Review #861577 is a subjective opinion of a user.

1.6
Turnaround Time
Customer service
Website
Discounts and Special Offers
Product or Service Quality
Exchange, Refund and Cancellation Policy
Value for money
Price Affordability
Diversity of Products or Services
Service Scheduling
Advertised vs Delivered
Reliability
Staff
Reason of Review / Monetary Loss Bad quality / Not specified
Preferred solution Not specified

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