Woodhaven, Michigan
0 comments
Not resolved

I had bought tires from Discount tires for years and always the same store.The tires were allright I realize I am not going for top of the line when I shop at Discount tire.

My last tire rotation I asked to put the more worn tires on the back. I wanted to be able to brake better, I am not worried about hydroplane in the rain. I assured them at the end of the summer I would be back in to buy a whole new set. Just like the 3 others sets I had bought with them.

Two weeks later I go to do a pad change on my fronts. I took the cap off and not only was a stud broke but one of the lugs was put on backwards and not even screwed on.

So I had three lugs holding my tire on.This was intentional there is no way someone accidentally puts a lug on backwards it wouldn't fit in the socket.

I didn't like: Intentionally doing harm to my property, Bad quality balance and rotate, Work quality, Unsafe tire pressures and waiting.

Review #861577 is a subjective opinion of a user.

1.6
Service Scheduling
Discounts and Special Offers
Advertised vs Delivered
Turnaround Time
Customer service
Price Affordability
Reliability
Website
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Product or Service Quality
Value for money
Reason of Review / Monetary Loss Bad quality / Not specified
Preferred solution Not specified

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