It has taken these people two full days to even create a label, and now three days in transit still no tires. They advertise that you get your tires in two days, but nope, its been five days, and still nothing.
Their excuse was, "we got really busy"I'll spend the $20 more and order from a better company next time. Will never do business here again. I dont know how in the world you get UPS to ground ship any slower, but they have managed. I could have driven to Atlanta from south Florida and been back at least a day ago.
WHERE ARE MY FREAKIN TIRES????? The customer service rep just made excuses, He is used to trying to appease angry customers I guess
Product or Service Mentioned: Discount Tire Customer Care.
Reason of review: Poor customer service.
Preferred solution: Price reduction.
I didn't like: Unreliable.