Not resolved
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Price Affordability
Turnaround Time
Value for money

It has taken these people two full days to even create a label, and now three days in transit still no tires. They advertise that you get your tires in two days, but nope, its been five days, and still nothing.

Their excuse was, "we got really busy"I'll spend the $20 more and order from a better company next time. Will never do business here again. I dont know how in the world you get UPS to ground ship any slower, but they have managed. I could have driven to Atlanta from south Florida and been back at least a day ago.

WHERE ARE MY FREAKIN TIRES????? The customer service rep just made excuses, He is used to trying to appease angry customers I guess

Product or Service Mentioned: Discount Tire Customer Care.

Reason of review: Poor customer service.

Preferred solution: Price reduction.

I didn't like: Unreliable.

Company wrote 0 private or public responses to the review from Sep 06.
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