My name is Ioan Hodadea., my address is 15733 CR 543, Nevada, Texas, 75173 and I have in my possession the 2003 Toyota Tundra truck with the VIN # 5TBRN34153S367743.
I do have this truck (and also all my other 3 cars) under your tire service since many-many years (buying the tires, have the rotations, and all that services and no one else touched my tires) and on Saturday, I had flat tire in the middle of the road. When I try to change the flat tire, 4 out of 6 wheel studs get broken. Is this normal? 4 out of 6 ?!?
From the attached picture you can see one of them was brooked long time ago but no one tells me. They change the tire, put the cover up and handed the key to me.
I was very scared about this situations and what could happened being in traffic on HWY. I felt not secured (me and also the other people in traffic)
For any questions you may have, please contact me at 469-279-3914
Product or Service Mentioned: Discount Tire Tire Rotation.
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.
I liked: Free rotate and balance with purchase.
I didn't like: Unsafe tire pressures and waiting.