Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Service Scheduling
Turnaround Time
Value for money

I’m very disappointed with discount tire...... first I went there to of course get tires.

I finally they got them on but I told them they have to use a certain lug nut and put on the hub ring. They didn’t do what I said. One of the guys came back in and I told him. And then tells me “oh we tried the stock lugs first” and I clearly stated to him it takes these specific lug nuts for those wheels before they even put them on............

also I told them hey I want to keep my stock wheels and tires, they said okay and told them to put them in my back seat.

I look real quick and they are taking my tires off the wheels. ...................lastly they keep moving my seat forward and I’m very anal where I have my seat adjusted too which they need to stop doing.

Product or Service Mentioned: Discount Tire Customer Care.

Reason of review: Poor customer service.

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