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On 1/8/19, I purchased new tires. As soon as work was done, I drove out onto a busy street and realized I had no brakes! I went back in to find brake fluid all over the stall. They must have known when they pulled my car back into their lot. Also, a lug nut was...
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Anonymous
SavoryPolecat

Update: Discount Tire refunded me $200. due to this problem, so they did finally accept some resposibiliy. I probably will not shop there again, however, because this did take...

1.0
I didn't like
  • Mangers do not know how to manage
#1447483
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Discount Tire - Rebate

I got tires in nov.still have not heard on the rebate
#1447232
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Discount Tire in Canton, Michigan - Will never come back

This is the second time I’ve come for rotation and warranty repair of tires and both times I’ve sat and watched people that came after me have their work completed before me. Is this because they bought 4 new tires? When I questioned the sales rep he told me they had appointments, which is a LIE because I asked the other customers! Then, when I talked to the tech when my car was ready, Sad he told me all they did was replace the flat tire and rotated only that side. 2 hours for 10 minutes of work. Sad Sad
2.8
Details
Customer service
Diversity of Products or Services
Price Affordability
Staff
#1442902
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Discount Tire - Incredibly POOR Service

On Saturday 1/5, I arrived at the DT on Atlantic shortly after 10 a.m. to have two tires replaced. I was careful to let the service rep know i would be waiting. He shared that the car would be ready around 11:30 to 11:45. My car was eventually ready about 12:55. The almost 3 hours would have been enough to label the service as poor, but my frustration peaked as i watched at least 3 customers that arrived well after me wait for less time and leave before me. I've made my final visit to Disvount Tires and strongly recommend other minorities to closely monitor the quality of their service if they choose that store.
1.3
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Price Affordability
Product or Service Quality
Staff
Value for money
Website
#1441641
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I had a problem with rebates both with Discount tire and the tire manufacturer. Unfortunately the local store could only do so much and I had to contact Discount tire rebate center. I have never been treated with such professionalism, respect, and courteous reps. Edwin...
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5.0
I liked
  • Outstanding customer care
#1441225
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Hi, I am here to complain about the refused service I received while at Discount tire League City store. I have been a long time customer and took a tire into the store to be serviced for a leak. The service tech came back and told me I needed new tires and wouldn't be...
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#1440947
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I have purched 7 complete SETS of tires over the last 15 years I recently had a set put on a car I felt was border line putting money in a car this old but went ahead anyway, then I was told I also needed all 4 tire pressure gages another 180.00 dollars, my sensor...
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#1440739
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On dec 31, 2018, at the store on 2727 Hillcroft Street Houston, I replaced four tires. Before that, my car is fine without any problems. Right after I drove away after they changed my tires, my car check engine light turned on and the car made horrible noises. I called...
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1.0
#1437732
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So according to the fine print in the dubious Discount Tire Rebate Cards issued by MetaBank you can use the card at any retailer that accepts MasterCard, BUT and here's the total BS - you only get to spend 80 cents on the dollar if you attempt to use it at anywhere...
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3.8
I liked
  • Quality products at reasonable prices
I didn't like
  • Special pricing rebate card scam
#1436779
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Discount tire locked my car inside garage

I called an associate about one hour before they closed and ask the associate to put my key underneath the floor mat and lock my car with it outside because I would pick it up after hours and I had a spare key. When I showed up at 6pm on Saturday my car was locked inside of the discount Tire garage.
4.4
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
Website
#1436389
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