Discount Tire Reviews and Complaints
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4
ISSUES RESOLVED
610
TOTAL REVIEWS
$81.5K
CLAIMED LOSSES
$543
AVG LOSS
110K
PAGE VIEWS
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Customers don't like
- Poor customer service
- Mangers do not know how to manage
- Humiliating
Customers like
- Hustle and customer service exhibited by all of the staff
- Free rotate and balance with purchase
- Fast service
Latest review first
- Latest review first
- Most helpful reviews first
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Most Helpful
Featured
I purchased a replacement tire under warranty and one new tire. My receipt shows i purchases article 17746 NRM RHG Brand for $105.00 and a refund for a replacement of $15.00 for the same tire that I purchases. However, this location didnot replace my tire. I am...
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We brought our Isuzu NPR to the Glendale Heights Discount Tire for a new tire. We had called three different Discount Tire stores before finding this one who could do the work as they all said it is a "tricky vehicle to work on." Our technician went to the store. 45...
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Product
Discount Tire in Northeast Dallas, Texas - Rebate denied after complying with the terms
I chose discount tire over Costco due to a rebate offered by the store. I chose to apply online, but it was denied.
Product
I didn't like
- Failure to help with the rebate unlike stores that do it for you
Discount Tire was recommended to me a few years back by a very knowledgeable friend, and I had them install a set of Michelins. I had no complaints. This time they told me that Michelin didn't make any tires that would fit my Honda--not true, by the way--but they were...
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Product
They didn’t have the tire I needed so they came up with a lie saying they had to replace all 4 of my tires because they were cracked that was a lie they just couldn’t put a non directional tire with 3 directional tires so they took my 326.00 tires and replaced them...
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If you don't buy your tires from them, you're an annoyance to them. Example: On Monday, May 20, 2019 I brought in one of our company vehicles to have the tire remounted and rebalanced after it threw a weight and broke a bead while on some rough roads. They took my...
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Discount Tire in District 2, Mississippi - Terrible Manager at Southaven
Could not see any reason to ever go back here again. The Manager was rude and unprofessional. His crew tore up my lug studs and then expected the Christian Brothers Auto down the road to fix for free. Those guys at CBA went out of their way to fix Discount Tire's screw up and then could not get reimbursed. Discount Tire's manager said since CBA worked on the car last it was their problem. CBA...you don't need to work with This Discount Tire anymore!
District 2, Mississippi
Product
I didn't like
- Customer service
I brought my RDX to the Greenfield Rd (Mesa) location on Saturday to have 4 new tires installed. They get 1 star and 1 star only for getting it done quickly. However, they damaged my wheels. I METICULOUSLY maintain my car (not so much as even a door ding on it) and I...
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Product
I liked
- Price was good on tires i wanted
I didn't like
- Damage to rims
Discount Tire in Durango, Colorado - Good and bad
I bought tires from discount tire in boise on a emergency. I asked them for the best 10 ply to drive in snow and pull a trailer. I had the good of pulling a trailer but the tires are lousy in snow. This is the first year that I have had to put the vehicle in 4wd everytime it snowed. I have never had to with prior brands but those other brands were great in snow but wore out too much pulling my trailer. I am not happy with tires and the Durango, Co would not exchange the tires. I still have great thread on those tires.
Product
I liked
- People who work there
I didn't like
- Tires in bad weather
Discount Tire in Newport News, Virginia - Didn’t get what I was promised
I called and asked for 4 cooper tires made in the America . Said they didn’t have any stock but could order them. Called and said they were in. Went to store the next day and told the person to check make sure they were USA tires. They were installed and when I checked and they were made in China. Told the salesperson that’s not what I ordered. He said he would check to see if they had any made in USA in stock. Did not have any and he said sorry. I told him I wasn’t happy. With no offer to correct this I left.
Companies Similar to Discount Tire
I was looking for 6 tires for my Ford F-350 Dually. I checked pricing at Sam's, Costco, Tire Discounters and several other tire dealers. Discount Tires was by far the best price I could find on Michelin LTX A/t2's. They were anywhere from $350 to $500 less. Actually...
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District 3, Tennessee
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I actually work for discount tire. I’ve been working for them for 4yrs. I’ve worked at tire shops in the past like Walmart and have been considering leaving discount tire late...