Discount Tire Reviews and Complaints
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2
Issues
resolved
493
Total
reviews
$73.1K
Claimed
losses
$571
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loss
88.7K
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views
What was your experience with Discount Tire?
Customers don't like
- Poor customer service
- Humiliating
- Unsafe tire pressures and waiting
Customers like
- Hustle and customer service exhibited by all of the staff
- Free rotate and balance with purchase
- Pricing
first they didnt want to honor the appt I made online because the car was in my name and my husband took my car in and the appt was under my husband name. Right from the start he didnt like that we asked about the peroration since we got 20% use. We dealt with Eduardo...
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Discount Tire - Wait times are not only exceptionally long and inaccurate
Told it would be 1.75 hours which is exceptionally long to begin with, we had to inquire about status and were told it should be in the bay in 30 minutes and then have to wait little longer after that. Bays not full. Not all workers working. Mo apology.
Discount Tire - Best Customer Service Ever!
I visited the Discount Tire on Forest Ln. at Plano Rd. The Customer service is Outstanding and the employees are knowlegable, professional and very curtious. Highly Recomended
Discount Tire - Waist of money
I purchased tires in June of 2017 for my 2010 Cheverolet suburban. It is just a year and I need new tires already, and have needed them since 6 months ago. I would never recommend them. I can’t believe a salesman recommended me for a 1 star tire. Who would want a 40,000 mile tire on a newer Jeep as such? They now want to mention tire warranty when tire is out of warranty 40,000 miles
Discount Tire - Ignored my appointment
Treated me like I didn't matter
Discount Tire - Ignored my appointment
Disregarded my appointment - made me feel like I didn't matter
Shenandoah, Texas
I took in my Tundra on June 14, 2018 because of a low passenger side rear tire. In addition to inspecting the tire; I requested for a rotation of the tires as well. Turns out there was a nail in the tire and it was repaired and my tires were rotated. The next morning...
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I guess the punks working there don't know that many vehicles give tire pressure information to the driver at the touch of a button. Plus if the pressure is incorrect a warning comes on the dash. I believe the incorrect pressure was purposely done because when I drove...
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Product
Discount Tire - Terrible
Been here for 3 hours still have not been waited on
Similar to Discount Tire
Had an appt but went early after calling and being told we can get you right in. Get there and give them the keys then im told an hour and a half or more. NOT WHAT IS WAS TOLD ON THE PHONE. So i call the next closest discount and im told ... An hour or less wait. So i...
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