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Bought new tires with 85000 rating, and paid extra for their road hazard warranty. After about 30k and well within the three year warranty period, one of the tires picked up a stone and went flat.

Took it in to get repaired, and they said that because the tire had a spot of uneven wear, the best they could do was to give a credit of 1/10 the original cost of the tire (about $10) if we bought a new one! No repair, no replacement.

I will never do business with any Discount Tire store again--and all of it over a repair we got done elsewhere for $10!

Reason of review: Poor customer service.

Location: Lanagan, Missouri

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not just Discount tire, other well known tire stores do this.....like Les Schwab. And also watch out paying for that warranty because if a week down the road if a tire has to be replaced, even if it was a factory defect they charge another road hazard for that new tire.

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