Customer service
Discounts and Special Offers
Diversity of Products or Services
Price Affordability
Product or Service Quality
Turnaround Time
Value for money
1 comment

I arrive at 11:15 AM. They let me know my truck is ready at 1:50 PM and told me I have to pay for a new warranty.

They replace the tire without consulting me. They told me, my existing tire had a hole on the side, so after paying the $15.00 dollars for the new road hazard insurance, I'd asked the attendant to showed me the "old" tire because it was kin of suspicious because I just recently bought the tire (this year) I did told him he could fix it instead of replace it.

It seems to me like he was just trying to make a sale by taking advantage. You can easily see on the picture it was a fairly new tire and could it be serviced differently by just "patching" or plugging it.

Product or Service Mentioned: Discount Tire Truck Replacement.

Reason of review: Poor customer service.

I didn't like: Attendants making customer decisions.

Company wrote 0 private or public responses to the review from Aug 18, 2017.
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They were so eager to sell you a tire that they covered under the warranty? 15$ You my friend are some kind of special.

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